Case Studies

Explore expert insights, research and practical ideas to help you deliver better customer conversations.

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Case study

Llanerch Vineyard Hotel

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Telephone Answering Service
AI receptionist
Hospitality
Case study

ITC Travel Group

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Outsourced live chat
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Case study

Girlings

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Phone answering service
Property
Two men in a professional office setting engaged in a friendly conversation across a white table, one man in a grey blazer smiling and gesturing while holding a pen, the other man seen from behind in a light blue shirt.
Case study

Seymour Taylor

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Outsourced live chat
Finance
Case study

Pearl Accountants

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Outsourced live chat
Telephone Answering Service
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Case study

British Land

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Bespoke customer teams
Property
Case study

Rygor Group

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Case study

Enerveo

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Case study

Bluebird Care

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Outsourced switchboard
Care Services
Case study

Advent IM

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Telephone Answering Service
No items found.
Case study

Smith's of London

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Telephone Answering Service
Automotive
Case study

Wilson Partners

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Telephone Answering Service
Finance
Case study

The Profs

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Telephone Answering Service
No items found.
Close-up view of multiple medical CT scan images showing cross-sections of a human chest, highlighting the heart and major blood vessels in blue and white against a black background.
Case study

Birmingham Cardiology

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Telephone Answering Service
Healthcare
Case study

Harding Green

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Telephone Answering Service
Property
Case study

Lawher & Co. Solicitors

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Message taking service
Legal
Case study

Quentin Hunt

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Telephone Answering Service
Legal
Case study

Different Straights Finance

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Outsourced live chat
Telephone Answering Service
Finance
Case study

Treemedic

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Telephone Answering Service
CRM Integration
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Case study

Advance Filtration Systems Ltd

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Telephone Answering Service
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Case study

Chinneck Shaw

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Outsourced live chat
Telephone Answering Service
Property
Case study

Megaclose

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Telephone Answering Service
Property
Case study

Autotech Recruit

No items found.
Outsourced live chat
Telephone Answering Service
No items found.
Case study

Parker Bullen Solicitors

No items found.
Outsourced live chat
Legal

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