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Blog Insight
70%

of consumers choose the business that responds first

INTERESTING FACT

Gender Pay Gap

Last updated:
12 August 2026

Government legislation requires that UK businesses with 250 employees or more publish information on the difference between average earnings for men and women within their organisation.

Moneypenny staff are paid equally for equivalent roles across the business, regardless of gender. PAs represent 73% of our workforce and are predominantly female, earning on average 2% mean and 0% median more than male colleagues. Overall, the gender pay gap in the company is 24% mean and 0% median in favour of men as 35% of men work in IT, marketing, sales or senior management.

Legislation also requires that we publish bonus figure variations. The PAs, who are 81% female, receive bonuses 17% mean and 17% median in their favour, whilst overall the company bonuses are 72% mean in favour of men and 0% median in favour of female colleagues (which reflects the gender split across our different roles).

What we do
Help with calls
Telephone Answering  Service
People-first answering solution
AI Receptionist
Fully automated answering
Outsourced Switchboard
24/7 scalable call handling
Improve marketing performance
Lead Management
Capture and qualify leads
Managed Live Chat
Website traffic engagement
Enhance customer experience
Multichannel Customer Service
A dedicated 24/7 team
Social Media Management
Large-scale community support
Features
24/7 Answering Service
Call Tracking Service
Call Handling Service
Virtual Receptionist
Microsoft Teams
Business Phone Numbers
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Dedicated Response Line
AI Absence Line
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