Answering Service
Conversations you’re proud to call your own
As the world’s customer conversation experts, our unique blend of brilliant people and AI technology helps businesses like yours with the challenge of being there for customers, 24/7.
Feel the benefits of our Phone Answering Service immediately
Capture every new lead
Never miss a customer call again, with our expert receptionists at your side, you can be sure that we will capture every new opportunity.
Impress your customers
Our professional receptionists are trained and ready to follow your custom call scripts, enabling them to deliver the kind of answering service your customers expect.
Get on with what you do best
Focus on the tasks only you can do, by leaving your calls to our professional and friendly receptionists.
Phone answering from
just $99 per month
- Amazing people & technology
- Thousands of businesses on board
- Unrivalled industry expertise
- Award-winning culture
Flexible answering support from the world’s leading provider
Businesses of all shapes, sizes and industries rely on Moneypenny’s professional 24/7 answering solutions to ensure they deliver amazing customer service and gain the time to focus on what they do best - all from just $99 a month.
Find the right answering plan for your business
Essential plans
America's best receptionists answering your calls 24/7:
Call transfer & message taking
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Scripted responses
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Unlimited caller information
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Unlimited employee contacts
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Toll-free or local number
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Bilingual receptionists
From $99/mo
Personalized plans
Everything our Essential plans include, with even more amazing features:
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CRM integration
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Appointment scheduling
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Order processing
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Custom form population
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Call dispatching
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On-call management
From $189/mo
What's included in our answering service
America’s best receptionists
Our warm and professional receptionists act as a seamless extension of your team.
Call transfer & message taking
Have us send calls through to you or take messages - whatever you prefer.
Bilingual answering
Your callers will experience exceptional service, whether they speak English or Spanish.
Customized responses
Give us scripted responses to work from, with no limit on the data we capture for you.
24/7 call answering
We’re on hand some or all of the time, day and night, 365 days a year.
Order processing
We process your orders and take payments from your customers.
CRM integration
We drop leads directly into your CRM, so everything’s in one place.
Appointment scheduling
We schedule appointments directly into your calendar on your behalf.
Online dashboard management
Manage your service, view calls and messages, and more in your portal dashboard.
The Moneypenny Difference
Our team quickly becomes a flexible and seamless extension of yours
Awesome people
We make a point of recruiting for attitude and hiring great people to represent your business exactly how your own team does, so you can be sure we’ll truly reflect how you speak to and take care of customers.
Award-winning culture
Widespread employee loyalty means you’re getting very experienced people working as trusted members of your team, permanently eliminating the need to recruit, hire and train in-house.
Personalized service
Be it over the phone or through technology, the smile our team brings to every interaction will enhance your service and make sure customers keep coming back to you.
Start your journey with the world's #1 provider today
- Amazing people & technology
- Thousands of businesses on board
- Unrivalled industry expertise
- Award-winning culture
Real clients. Real reviews.
We have 24/7 answering service experience across multiple industries
Our 24/7 answering service team is trained to understand the needs of different industry sectors. We offer appointment scheduling, call dispatching, order processing and more as part of our tailored solutions.
Legal
Home Services
Medical
Finance
Real Estate
Franchise
Answering Service FAQs
About us
You may have spoken to Moneypenny already, but never realized.
1000
members of our team voted us a Great Place to Work
20 m
calls & chats looked after on behalf of sole traders to global enterprises
No. 1
the world’s leading & most trusted outsourced communications partner
24 / 7
every customer managed seamlessly by our team around the clock
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