Your questions, answered.

Our video FAQs are a great place to start. Whether you're exploring Moneypenny's AI Receptionist, Live Chat, or Telephone Answering Service, you'll find straight answers and a clearer picture of what we do.

Video FAQ
00:33

What is a virtual receptionist?

Video FAQ
00:29

What happens if our AI Receptionist doesn't know how to answer a certain question?

Video FAQ
00:32

Why would I use managed live chat?

Video FAQ
00:29

How easy is it to get set up with an AI Receptionist?

Video FAQ
00:34

When should I use an AI Receptionist vs a real person?

Video FAQ
00:35

What is managed live chat?

Video FAQ
00:35

Who is Moneypenny?

Headshot of a man with short dark hair and light facial hair, wearing a dark jacket over a white collared shirt, centered within a white outlined square on a gradient background from orange to pink.
Video FAQ
00:24

Can we use our own phone number for our AI Receptionist?

Smiling woman with straight brown hair and blue eyes, wearing a black top with white collar, against a vibrant gradient background of red, orange, pink, and blue.
Video FAQ
00:35

Are you hiring?

Smiling young man with short dark hair, wearing a dark sweater and white shirt, centered on a multicoloured gradient background with framing marks around his face.
Video FAQ
00:38

What kind of calls can an AI Receptionist deal with?

Smiling man with dark hair in a black jacket and white shirt against a vibrant background of red, orange, blue, and pink sections.
Video FAQ
00:35

How does an AI Receptionist work?

A young man with short dark hair and a slight smile is framed by a square white focus box against a background of vertical orange-red gradients.
Video FAQ
00:35

What is an AI Receptionist?

Portrait of a young man with short dark hair and a light stubble, wearing a white shirt and a dark sweater, against a blue and gradient background with a square framing around his face.
Video FAQ
00:39

How can you stop an AI Receptionist from guessing or hallucinating?

Smiling young man with short dark hair and a white-collared shirt under a dark sweater, framed by a white square on a red to orange gradient background.
Video FAQ
00:28

Can you use your own voice for your AI Receptionist?

Portrait of a young man with dark hair, smiling, wearing a white shirt under a dark jacket, centered within a square frame on a vibrant gradient background of orange to pink.
Video FAQ
00:27

How much does an AI Receptionist cost?

Close-up of a smiling man with dark hair in a dark jacket and white shirt, framed by a square outline on a vibrant red, orange, purple, and pink gradient background.
Video FAQ
00:27

Can I use an AI Receptionist and a real person?

Portrait of a smiling young man framed by a square white border, set against a vibrant gradient background of blue, red, and green.
Video FAQ
00:26

Can an AI Receptionist speak different languages?

Get your quote from the UK’s #1 provider today

Provide us with a few details and we’ll contact you to explain how Telephone Answering will work for your business. Alternatively, call 0333 202 1005 to find out more.

What to expect:
  • Thousands of businesses on board
  • Unmatched sector expertise
  • Award-winning culture
100% UK-based. Trusted by 10,000s of businesses.
No. of Employees:
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.