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70%

of consumers choose the business that responds first

INTERESTING FACT

Recruitment data policy

Last updated:
16 September 2026

Looking after your data in the right way

When you provide us with your details as part of any job application here at Moneypenny, our primary concern is storing it correctly. We will never share your data with a third party. We value your right to privacy.

What types of information does Moneypenny collect?

  • Name, address, email address, telephone number, and any further contact information provided.
  • Your CV, cover letter, previous/relevant work experience/education, and other information supporting your application.
  • Information from interviews, phone screenings, skills assessments, and any other details provided in support of your application.
  • Details of how you applied to the position you are applying for.
  • Any sensitive and/or demographic information obtained during application process such as gender, information about your citizenship and/or nationality, medical health information, and/or ethnicity.

How Moneypenny uses the information gathered

Your information will be used by Moneypenny for the purposes of carrying out the application and recruitment process, which includes:

  • Assessing your skills, qualifications, and interests against all relevant career opportunities.
  • Communications with you about the recruitment process and/or your application(s), including, in appropriate cases, informing you of other potential career opportunities at Moneypenny.
  • Complying with applicable laws, regulations, legal processes, or enforceable government requests.
  • If you are offered and accept employment with Moneypenny, the information collected during the application and recruitment process may become part of your future employment record.

How long do we keep your data

Moneypenny will keep your data for up to a maximum of 5 years, or until such time as you notify us you no longer consent to its processing. Thereafter, your data will be securely deleted.

How to exercise your Rights

If you wish to contact us regarding any of the above, please get in touch with our Data Protection Officer on 0333 009 8352 or via email at dpo@moneypenny.co.uk

What we do
Help with calls
Telephone Answering  Service
People-first answering solution
AI Receptionist
Fully automated answering
Outsourced Switchboard
24/7 scalable call handling
Improve marketing performance
Lead Management
Capture and qualify leads
Managed Live Chat
Website traffic engagement
Enhance customer experience
Multichannel Customer Service
A dedicated 24/7 team
Social Media Management
Large-scale community support
Features
24/7 Answering Service
Call Tracking Service
Call Handling Service
Virtual Receptionist
Microsoft Teams
Business Phone Numbers
CRM Integration
Payment Taking Service
Dedicated Response Line
AI Absence Line
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