Your questions, answered.

Our video FAQs are a great place to start. Whether you're exploring Moneypenny's Phone Answering Service, AI Receptionist, or Live Chat, you'll find straight answers and a clearer picture of what we do.

Video FAQ
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00:33

What is a virtual receptionist?

Video FAQ
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00:29

What happens if our AI Receptionist doesn't know how to answer a certain question?

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00:31

How easy is it to get set up with an AI receptionist?

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00:33

Why would I use managed live chat?

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00:34

When should I use an AI Receptionist vs a real person?

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00:31

What is managed live chat?

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00:41

Who is Moneypenny?

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00:33

What is a phone answering service?

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00:35

Why would my business need a phone answering service?

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00:38

What's the difference between a phone answering service and voicemail?

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00:30

How easy is it to set up a phone answering service?

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00:54

Who answers my business calls at Moneypenny?

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00:34

How does Moneypenny know the call is for my business?

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00:30

Is Moneypenny a 24/7 answering service?

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00:30

Can Moneypenny Receptionists book appointments?

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00:29

Can an answering service take payments over the phone?

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00:26

Can phone answering providers integrate with our internal software systems

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00:30

How much does a phone answering service cost?

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00:34

How would my virtual receptionist know the information to help my callers?

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00:25

Can the AI Receptionist transfer to a real person if it doesn't know the answer?

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00:24

Can we use our own phone number for our AI Receptionist?

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00:35

Are you hiring?

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00:28

What kind of calls can an AI Receptionist deal with?

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00:35

How does an AI Receptionist work?

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00:35

What is an AI Receptionist?

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00:27

How much does an AI Receptionist cost?

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00:30

Can you use your own voice for your AI Receptionist?

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00:41

How can you stop an AI Receptionist from guessing/hallucinating?

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00:25

Can an AI Receptionist speak different languages?

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00:26

Can I use an AI Receptionist and a real person?

Get your quote from the America's #best provider today

Provide us with a few details and we’ll contact you to explain how 1phone Answering will work for your business. Alternatively, call 866 766 5050 to find out more.

What to expect:
  • Thousands of businesses on board
  • Unmatched expertise
  • Award-winning culture
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