Joanne Tattum, Corporate & Hospitality Growth Manager at Moneypenny, becomes proud associate member of HOSPA

Joanne Tattum, Corporate & Hospitality Growth Manager at Moneypenny, has become an associate member of HOSPA, reinforcing her commitment to supporting the UK hospitality sector through exceptional customer communication and guest experience solutions.

As the hospitality industry continues to evolve, Joanne’s membership with HOSPA will enable her to work more closely with hospitality professionals across hotels, serviced accommodation and leisure businesses, helping organisations deliver outstanding guest experiences from the very first interaction.

Moneypenny combines highly trained people with market-leading proprietary technology to support hospitality businesses in delivering both operational efficiency and exceptional guest experiences. The result is a seamless, always-on customer communication service that reflects the high standards today’s guests expect. By ensuring every guest enquiry is answered promptly and professionally, Moneypenny helps hospitality businesses maximise bookings, capture revenue opportunities and unlock growth by demonstrating the true value of every customer conversation.

Building on its commitment to hospitality innovation, Moneypenny recently launched its AI Receptionist solution for the hospitality industry, which has already seen strong interest from hotels, restaurants and accommodation providers looking to enhance guest communication and streamline operations.

Joanne Tattum, Corporate & Hospitality Growth Manager at Moneypenny, said:

“I am delighted to become an associate member of HOSPA. The hospitality sector thrives on exceptional service and meaningful customer experiences, values that strongly align with my own approach and with the work we do at Moneypenny.

Every guest interaction has the potential to drive loyalty, revenue and long-term growth, and we are passionate about helping hospitality businesses realise the value of every call and customer conversation.

I look forward to collaborating with fellow HOSPA members, supporting the industry with trusted communication solutions, and contributing to conversations around innovation, operational excellence and guest satisfaction.”

HOSPA is widely recognised for bringing together hospitality professionals and industry partners to share expertise, champion best practice and support the continued development of the sector.

Media enquiries

For media enquiries please contact

✉️ MaryJane.Greenhalgh@moneypenny.co.uk

📞 0333 202 1005

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