Moneypenny US transforms its office in Charleston

It’s celebration time following our expansion into state-of-the-art offices, and the announcement of ambitious plans for year-on-year growth.

In addition to doubling the size of our current base in Charleston, South Carolina, we are also planning to double the size of our team in the US this year.

Joanna Swash, Managing Director at Moneypenny, said: “We are looking forward to expanding our Moneypenny team here in Charleston. All of our clients have a dedicated professional receptionist who answers calls for them so they can confidently focus on their own business. We have also recently launched outsourced live chat for businesses. Live chat is a fast-growing area – we’re not surprised given that on average 40% of chats result in a new business enquiry.”

Classic southern hospitality was a huge draw tied in with the internationally recognised service attitude which makes for a perfect match with Moneypenny’s business approach and culture.

Joanna, added: “When looking for a location for Moneypenny in the US, we needed a place with great personality, great people and a fertile environment for new business development – which we have found in Charleston. Classic southern hospitality was a huge draw tied in with the internationally recognised service attitude which makes for a perfect match with Moneypenny’s business approach and culture.”

With plans to launch AI-powered and cloud-based products in the coming months, we continue to redefine the outsourced communications industry.