Setting up your Slack integration

How to set up your Moneypenny + Slack integration via Zapier

If you're using Moneypenny to handle your calls and Slack to keep your team updated, connecting the two means caller information flows straight into your account, creating a channel message every time.

The quickest way to set up your integration is to give us a call on 0345 123 3700 and our team will handle everything for you. If you'd like to understand the process first, here's more on what's involved.

What you will need before we start:

• An active Moneypenny account
• A Slack account
• A paid Zapier account (plans start from approximately $30/month)

Once you're ready to go:

• Tell us what you need – let us know which call details to capture (e.g. name, number, enquiry type)
• We build your form – we'll create a custom form to capture exactly the information you need
• You authorise your accounts – log into Zapier and connect your Slack account
• Generate a webhook link – we'll guide you through the process so you can send the link over to us
• We connect and test everything – we'll connect the webhook to your form and send a test submission through
• You map your fields – using the test data to match your form fields to the right fields in Slack
• We go live – once you're happy, we switch the integration on.

Ready to get started?
Call our team on 0345 123 3700 and we'll take it from there.

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