What are voicemail transcriptions and how accurate are they?

These are simply text versions of the voicemails you receive from callers. When this feature is enabled, you will be sent the original sound file and a full text for each voicemail you receive. A combination of cutting-edge technology and real people ensures every transcription is accurate. This feature incurs a charge of just £5 per month.

What is in-app calling?

This clever feature allows you to receive calls via the internet on your app using VoIP technology, just like WhatsApp. What's more, any calls connected through the Moneypenny app are completely free of charge.

How does outbound calling work?

Within the Moneypenny app there is a dialer that allows you to make outbound calls from your business number. Have more than one business number? Don't worry, all of your numbers will display here too for you to choose from.

How do I enable the GPS feature?

Start by creating your own set of statuses; these could be things like 'At my desk' or 'Home'. From there, all you need to do is set the GPS location and your preferred call handling instructions for each status - for example, you could sync your 'Home' status to your home address and set the PA instruction to 'Text my mobile'.

Moneypenny app

Maximise your service with the Moneypenny app

Receive calls for free via the internet and, update your Moneypenny PA – all at the touch of a button.

Get to know the app in more detail

Keep on top of calls and messages

Manage calls and messages all in one place.

Stay in touch on the go

Update your Moneypenny PA in real-time.

Manage callers

Tell us about any VIP and blocked callers.

FAQs

We make everyone feel special, but there may be certain people who you want handled differently (despite what your diary says). If someone needs a bit more hand-holding, just let your PA know and they'll take care of it.

If there are certain callers you do not wish to speak with, such as unsolicited calls, you can set their calls to ring out so you can work undisturbed.

If you haven't already downloaded it yet, what's stopping you?

Don't know your log in details? Your Moneypenny PA will sort this for you in seconds - just give them a call on
‍0333 009 8327.

of consumers choose the business that responds first

Maximise your service with the Moneypenny app

Get to know the app in more detail

Keep on top of calls and messages

Stay in touch on the go

Manage callers

FAQs

What are VIP callers?

What are blocked callers?

If you haven't already downloaded it yet, what's stopping you?

Easy to setup

Stay connected

Save time & money