Virtual Receptionist Service

Your calls answered brilliantly.
By real people, AI or both.

Choose how your calls are answered: Whether you need real people, our AI Receptionist or a seamless blend of the two. Every call is handled exactly as if part of your in-house team.

No. of Employees:
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Build the perfect virtual receptionist

Our expert consultants will help you find the ideal balance between human warmth and AI efficiency - tailored exactly to your business.

A dedicated receptionist

Forward messages

Qualify enquiries

Take payments

Manage appointments

Update your CRM system

Represent you 24/7

Handle FAQs

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100% UK-based. Trusted by 10,000s of businesses.

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Add real people to your AI Receptionist

Not every call is equal. Some need a real person - someone who can handle complexity, defuse frustration or simply give a caller the attention they deserve. Moneypenny's live receptionists work seamlessly alongside your AI for exactly these moments:

AI identifies a high-value or complex call

AI senses caller frustration

A caller asks to speak to a real person

You're in control. Set the rules your way and choose whether calls escalate to our receptionists or your own team.
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The #1 provider now and always

As the original disruptor turned global brand, we still deliver the passion and warmth of a small business.

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A unique culture built with heart

The original vision to empower our people with trust and purpose lives on today, and comes through in every conversation.

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Seamlessly integrated with AI

Unique technology that speeds up routing, surfaces insight, and helps us maximise every conversation on your behalf.

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Brilliant people you would hire yourself

Positive, capable individuals who care deeply and go further so your customers feel truly valued.

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Get your quote from the UK’s #1 provider today

Provide us with a few details and we’ll contact you to explain how our solutions will work for your business. Alternatively, call 0333 202 1005 to find out more.

What to expect:
  • The very best people & AI technology
  • Thousands of businesses on board
  • Unmatched sector expertise
  • Award-winning culture
No. of Employees:
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