Your calls answered brilliantly.
By real people, AI or both.
Choose how your calls are answered: Whether you need real people, our AI Receptionist or a seamless blend of the two. Every call is handled exactly as if part of your in-house team.

Build the perfect virtual receptionist
Our expert consultants will help you find the ideal balance between human warmth and AI efficiency - tailored exactly to your business.
A dedicated receptionist
Forward messages
Qualify enquiries
Take payments
Manage appointments
Update your CRM system
Represent you 24/7
Handle FAQs

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Add real people to your AI Receptionist
Not every call is equal. Some need a real person - someone who can handle complexity, defuse frustration or simply give a caller the attention they deserve. Moneypenny's live receptionists work seamlessly alongside your AI for exactly these moments:
AI identifies a high-value or complex call
AI senses caller frustration
A caller asks to speak to a real person

The #1 provider now and always
As the original disruptor turned global brand, we still deliver the passion and warmth of a small business.

A unique culture built with heart
The original vision to empower our people with trust and purpose lives on today, and comes through in every conversation.

Seamlessly integrated with AI
Unique technology that speeds up routing, surfaces insight, and helps us maximise every conversation on your behalf.

Brilliant people you would hire yourself
Positive, capable individuals who care deeply and go further so your customers feel truly valued.

Get your quote from the UK’s #1 provider today
Provide us with a few details and we’ll contact you to explain how our solutions will work for your business. Alternatively, call 0333 202 1005 to find out more.
What to expect:
- The very best people & AI technology
- Thousands of businesses on board
- Unmatched sector expertise
- Award-winning culture