Answering Service

Your callers will love us.

We don’t just answer calls. We're you, when you can't be. Flawlessly fulfilling caller needs, leaving you free to focus on growth.

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Get in touch with us today

What to expect:

  • The very best people & AI technology
  • Thousands of businesses on board
  • Unmatched sector expertise
  • Award-winning culture
No. of Employees:
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Discover telephone answering

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Have AI answer your calls

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Outsource switchboard calls

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Qualify calls into leads

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100% UK-based. Trusted by 10,000s of businesses.

Trusted by

Just some of the jobs we take care of

From quick queries to complex conversations, by voice or text, our people deliver so much more than your average receptionist:

Answer & transfer calls

Forward messages

Qualify enquiries

Take payments

Manage appointments

Update your CRM system

Represent you 24/7

Handle FAQs

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The #1 provider now and always

As the original disruptor turned global brand, we still deliver the passion and warmth of a small business.

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A unique culture built with heart

The original vision to empower our people with trust and purpose lives on today, and comes through in every conversation.

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Seamlessly integrated with AI

Unique technology that speeds up routing, surfaces insight, and helps us maximise every conversation on your behalf.

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Brilliant people you would hire yourself

Positive, capable individuals who care deeply and go further so your customers feel truly valued.

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The role of AI across our business

Increasingly, our human-sounding AI Receptionist makes light work of everyday calls, freeing our people to use their expertise and judgment on the more complex. Behind the scenes, powerful proprietary AI tools like MessageMaker are superpowering conversations by surfacing key information faster and creating accurate summaries in real time. Whether you’re a start-up, a growing business, or a global brand, this blend of brilliant people and smart AI delivers exceptional, on-brand experiences at every moment.

AI Receptionist

Delivers consistent, emotionally intelligent responses at scale

Hybrid

Real people and AI deliver seamless experiences for your business 24/7

MessageMaker

Auto-drafts full and accurate summaries to be shared instantly

Collaborating with

About us

Born in 2000, most people in the UK have spoken to Moneypenny. Few realise it.

Collaborating with

25+

years as the #1 provider

1000

UK and US team members

10,000s

of businesses on board

40,000+

calls handled every day

Get in touch with us today

Provide us with a few details and we’ll contact you to explain how Moneypenny will work for your business. Alternatively, call 0333 202 1005 to find out more.

What to expect:
  • The very best people & AI technology
  • Thousands of businesses on board
  • Unmatched sector expertise
  • Award-winning culture
No. of Employees:
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.