Be ready for anything with our Business Continuity Service
Whether you’re navigating a crisis or just preparing for the unexpected,we're here to help keep your business running smoothly.
Get started with our Business Continuity Service today
Provide us with a few details and we’ll contact you to explain how Telephone Answering will work for your business. Alternatively, call 0333 009 8359 to find out more.
- Amazing people & AI solutions
- Thousands of businesses on board
- Unmatched sector expertise
- Award-winning culture
Flexible support without the associated overheads
Larger businesses choose Moneypenny to achieve exceptional service whilst keeping budgets lean. We bring together brilliant people and proprietary AI, a performance-led culture, and transparent reporting: a market-leading combination you won’t find elsewhere.
Achieve lower operating costs
Benefit from instantly scalable 24/7 resource
Deliver consistently excellent experiences
Enjoy permanent cover without hiring
Gain an immediate business continuity plan
Create smoother, faster interactions
Improve your customer journey
Connect with customers wherever they are
Free up your team to focus on what matters
Benefits of having our disaster recovery plan in place
Future-proof your business
It's important that your business remains open after a disaster. It could take days or weeks to get your business back up and running. Don’t lose revenue and customers because of a situation that’s out of your hands.
Look more professional
If your business is impacted by a natural disaster, you can publish an emergency hotline number for your employees to call. Here they can share status updates and check when they can come back to work.
Be ready for the unexpected
If a storm knocks out power, your website has issues, or a service interruption strikes unexpectedly, we're there to answer your calls. We'll take your messages and send them instantly through text, email, and our mobile app, so your business never skips a beat.
How our Business Continuity Service works
Instant activation
No need to wait. We start taking your calls right away.
Get your number
You can publish your number as emergency contact details for both your employees and clients.
Send us your calls
Thanks to our smart software, our operators ask the right questions and provide accurate info to your callers.
We follow your protocol
You provide us with your emergency protocol and our operators are trained specifically in how to handle your calls during a disaster.
Download our app
Stay plugged in with our mobile app. Check your messages and return calls with seamless mobile connectivity.
Seamless account support
Proactive account management
Our Support Team is here to help you with all aspects of your service; from technical assistance to handling customer inquiries, we're always available.
Intuitive mobile app
Ideal for working on the go, make real-time changes, check messages, block unwanted callers, set usage alerts, access support articles and so much more.
Powerful portal dashboard
For complete and full visibility of your account, use the dashboard to customize and edit call scripts, view real-time call statistics and reports, and update company information.
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