Maintaining a reputation like yours is how we’ve built ours
Exceptional businesses, from Magic Circle law firms to leading brands, know the secret to smarter switchboards: Moneypenny. Our dedicated receptionists are available 24/7, and superpowered by our AI technology, to deliver the care and quality service of your in-house team - without the overheads. Exceptional service, seamless support, and significant savings, delivered with confidence.
Reduce costs without compromising your caller experience
Moneypenny’s reputation for high quality outsourced call handling makes us the #1 choice for businesses and organisations across all sectors. What sets us apart is how our services can be delivered - by our real receptionists, AI Receptionist, or a blend of both. This mix of people and technology means your customers enjoy the best experience, with every interaction integrating effortlessly with your chosen systems. Whether you need full outsourcing, overflow support, or you just want a fresh take; talk to us. No other provider has the experience, people or AI technology to match the level of sophistication and cost-savings we will bring to your switchboard.
Your own team of dedicated receptionists
Powerful AI technology for ultimate efficiency
Overflow support or fully outsourced provision
Instantly scalable to meet demand
Calls transferred to your team wherever they are
Trusted by
Benefit from the very latest technology
Kora, our customer management system, is built on top of different communications tech platforms dependent on the channel needs of our customers: be that calls, chats or social media. Our in-house tech team will work with you to integrate with your own systems.
Outsource your customer service for complete multichanel support
Create the ultimate service experience for your customers with the help of your very own Bespoke Customer Team based at Moneypenny. We give you customer service agents dedicated to your business, on hand to manage some or all of your communication channels 24/7. Benefit from the very latest in integrations, combined with exceptional people, hand-picked for the heart and warmth they’ll put into every conversation on your behalf.
About us
Born in 2000, most people in the UK have spoken to Moneypenny. Few realise it.
25+
years as the #1 provider
1000
UK and US team members
10,000s
of businesses on board
40,000+
calls handled every day