Automotive Answering Service
Answering solutions for the automotive industry
Proudly supporting hundreds of automotive businesses with Phone Answering and Live Chat solutions, delivering seamless support through our experienced receptionists where you need it most.
Automotive
Answering Service
The very best receptionists ready to answer the calls you can’t
Automotive answering plans from just $99 per month
- Amazing people & technology
- Thousands of businesses on board
- Unrivalled industry expertise
- Award-winning culture
Automotive answering service benefits
The very best receptionists to represent you
Our warm and professional receptionists act as a seamless extension of your team.
Important customer details captured
We’ll follow custom scripted responses, designed by you, to gather essential caller information, including contact details, service requests, vehicle type, licence plate and history.
Every inquiry secured, no opportunity lost
Maximize your business' growth by ensuring you never miss a new leasing or buyer inquiry.
Extended opening hours with 24/7 answering
Whether it's an after hours breakdown tow truck request or a late-night dealership test drive query, we’ll keep your business accessible, day and night, 365 days a year.
Seamless communication with bilingual customers
Your callers will experience exceptional service, whether they speak English or Spanish.
Efficient call dispatching, every time
We'll follow your emergency call flow process for any urgent matters, such as roadside assistance, ensuring time-sensitive calls reach your team as quickly as possible.
Automotive Phone Answering Service
Acting as the front line for automotive companies just like yours and with deep industry knowledge and understanding of the value in every call, our receptionists answer your calls exactly as if based in your business. Briefed by you and powered by our proprietary technology, they ensure every interaction impresses and improves customer satisfaction as a result.
Maximize every
opportunity
Capture every customer by always being available
Stay
agile
Operate a seamless and efficient business while keeping overheads to an absolute minimum
Look more
professional
Enhance your call answering and ensure outstanding service delivery
Live Chat Service
Our highly trained Live Chat agents, powered by specialist technology, convert web chats into customers. Designed for busy automotive businesses like yours, our seamless solution combines gold-standard software with real human support - maximizing your marketing spend and ensuring every campaign works harder. Easy to set up and manage, handle the chats you can and trust us with the rest.
Get ahead of competitors
41% of chats result in a new inquiry
Win new customers faster
Proven to generate 6x more engagement with website visitors
Satisfy your audience
Customers are increasingly expecting chat to be available on your website
Why choose Moneypenny?
Awesome receptionists you'd be happy to hire yourself
Intelligent call handling software so we are seamless and efficient
A perfected, one-of-a-kind call answering environment
Seamless account support
As a Moneypenny client, having our amazing receptionists answer your calls is just the beginning. You’ll also gain access to a suite of useful tools and features to ensure you’re maximizing everything our service has to offer.
- Proactive account management Our Support Team are here to help you with all aspects of your service; from technical assistance to reporting and invoicing queries, they’re always available.
- Intuitive mobile appIdeal for working on the go, make real-time changes, check messages, block unwanted callers, set usage alerts, access support articles and so much more.
- Powerful portal dashboardFor complete control and full visibility of your account, use the dashboard to customize and edit call scripts, view real-time call statistics and reports, and update company information.
Automotive Answering Service FAQs
Start your journey with the world's #1 provider today
- Amazing people & technology
- Thousands of businesses on board
- Unrivalled industry expertise
- Award-winning culture
