Funeral Home Answering Service
Answering solutions for funeral homes
Proudly supporting hundreds of funeral directors with Phone Answering and Live Chat solutions, delivering seamless support through our experienced receptionists where you need it most.
Phone Answering Service
The very best receptionists ready to answer the calls you can’t
Funeral home answering plans from just $99 per month
- Amazing people & technology
- Thousands of businesses on board
- Unrivalled industry expertise
- Award-winning culture
Funeral home answering service benefits
The very best receptionists to represent you
Our warm, professional and caring receptionists act as a seamless extension of your team to provide callers with reassurance and support.
Important details captured
We’ll follow custom scripted responses, designed by you, to gather essential caller information, including contact details, immediate needs, and service specifics.
Every inquiry handled with care
Put your callers first and give them the attention they deserve to ensure they feel supported and listened to.
Extended opening hours with 24/7 answering
Whether it's an after hours emergency or a late-night query, we’ll keep your business accessible, day and night, 365 days a year.
Seamless communication with bilingual callers
Your callers will experience exceptional service, whether they speak English or Spanish.
Efficient call dispatching, every time
We'll follow your emergency call flow process for any urgent matters, ensuring time-sensitive calls reach your team as quickly as possible.
Funeral Home Phone Answering Service
Acting as the front line for businesses just like yours and with deep understanding of the importance of every call, our receptionists answer your calls exactly as if based in your funeral home. Briefed by you and powered by our proprietary technology, they ensure every interaction is handled with the professionalism and care your callers deserve.
Be there for every caller
Capture every inquiry by always being available
Stay
agile
Operate a seamless and efficient business while keeping overheads to an absolute minimum
Look more
professional
Enhance your call answering and ensure outstanding service delivery
Live Chat Service
Our highly trained Live Chat agents, supported by specialist chat technology, offer your visitors guidance and support when browsing your website. Designed for busy funeral directors like you, our seamless solution combines gold-standard software with real people to ensure no inquiry goes unanswered and customers are given the attention they deserve. Easy to set up and manage, handle the chats you can and trust us with the rest.
Be more available
Ensuring a prompt and warm response every time.
Enhance website interactions
With 6x more engagement with website visitors
Satisfy your audience
Customers are increasingly expecting chat to be available on your website
Why choose Moneypenny?
Awesome receptionists you'd be happy to hire yourself
Intelligent call handling software so we are seamless and efficient
A perfected, one-of-a-kind call answering environment
Seamless account support
As a Moneypenny client, having our amazing receptionists answer your calls is just the beginning. You’ll also gain access to a suite of useful tools and features to ensure you’re maximizing everything our service has to offer.
- Proactive account management Our Support Team are here to help you with all aspects of your service; from technical assistance to reporting and invoicing queries, they’re always available.
- Intuitive mobile appIdeal for working on the go, make real-time changes, check messages, block unwanted callers, set usage alerts, access support articles and so much more.
- Powerful portal dashboardFor complete control and full visibility of your account, use the dashboard to customize and edit call scripts, view real-time call statistics and reports, and update company information.
Funeral Home Answering Service FAQs
Start your journey with the world's #1 provider today
- Amazing people & technology
- Thousands of businesses on board
- Unrivalled industry expertise
- Award-winning culture
