Empowering businesses to grow

Ed co-founded Moneypenny in 2000 with the vision of creating a phone answering service staffed by people you know and trust. Today, he continues as a Director, taking a keen interest in innovation while keeping a guiding hand on the business. Rachel, our fellow co-founder, is busy expanding her WeMindTheGap traineeship program as part of Moneypenny’s charitable efforts.

Using his extensive background in virtual communications, Eric has been instrumental to the growth of the business in his role as US CEO in North America. His primary focus is to support Moneypenny and its people to be the very best they can be.

Having begun his career at Deloitte and previously CFO at Mobica, a global software services company, Andrew is passionate about people and technology, and how they can work together. As we continue to invest in leading-edge technology, his expertise is helping us scale up in a profitable and sustainable way.

Wendy’s achievements within Iceland Foods prior to becoming Moneypenny’s Head of Business Change and subsequently leading our Operations team, demonstrate her undeniable ability to work at pace. Dedicated to providing businesses with positive people and innovative solutions, she and her team expertly navigate the operational challenges that come with continuous and fast growth.

A former member of Ernst & Young’s M&A team, Mark’s appointment in 2016 marked a step change in our aspirations for growth. His wealth of knowledge quickly translated into the acquisition of MadeSimple Group, and he continues to identify similar opportunities for profitable expansion.

Identifying innovative customer-centric technical solutions is all in a day’s work for Pete, having been CTO at MoneySuperMarket for six years and at Auto Trader for ten years. He and his teams are working hard to provide clients with leading tech and AI to grow their businesses faster.

Chanel joined Moneypenny in 2023 as Workforce Manager, quickly making an impact before progressing to Head of Operations. She leads with a people-first approach, ensuring every team member feels supported and empowered to excel. Her focus on fostering a positive, high-performing culture perfectly reflects Moneypenny’s unique blend of real people, innovative technology, and exceptional client care.

Adam joined our team in 2014, bringing a passion for technology shaped by seven years developing real estate lead programs and guiding a startup through a reverse merger. With over 25 years in technology - including system administration at Bank of America and expertise in call center telephony - Adam uses his experience to superpower our people through technology.