Call Forwarding Service

Work from anywhere with our Call Forwarding Service

Ensure every call reaches the right person with call forwarding from Moneypenny. With 24/7 support available, our service directs calls exactly where you need them, following your instructions for a smooth, professional experience, every time.

Why choose Moneypenny?

Awesome receptionists you'd be happy to hire yourself

Intelligent call handling software so we are seamless and efficient

A perfected, one-of-a-kind call answering environment

Call forwarding from just $99 per month

  • Amazing people & technology
  • Thousands of businesses on board
  • Unrivalled industry expertise
  • Award-winning culture

Find the right call forwarding plan for you

Essential plans

America's best receptionists answering your calls 24/7:

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  • tick icon Scripted responses
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  • tick icon Unlimited caller information
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  • tick icon Unlimited employee contacts
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  • tick icon Toll-free or local number
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  • tick icon Bilingual receptionists
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From $99/mo

Plans & pricing

Personalized plans

Everything our Essential plans include, with even more amazing features:

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  • tick icon Appointment scheduling
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  • tick icon Order processing
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  • tick icon Custom form population
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  • tick icon Call dispatching
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  • tick icon On-call management
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From $189/mo

Plans & pricing

Real clients. Real reviews.

How our Call Forwarding Service works

1

Choose your plan

Setup is easy and activation is instant. Just tell us about your business and how you'd like your calls to be handled.

2

Forward your calls

We provide you with a free local or toll-free number to promote as your business number, or to forward calls to us.

3

We answer your calls

The moment a call comes through, our receptionists follow your custom script so calls are answered the way you want.

4

Get messages instantly

Have us forward calls, drop inquiries into your CRM system, schedule appointments, or even send messages to you by email or text (you choose).

What's included in our Call Forwarding Service

Essential plans
Personalized plans

CRM integration

We drop leads directly into your CRM, so everything’s in one place.

Appointment scheduling

We schedule appointments directly into your calendar on your behalf.

Order processing

We process your orders and take payments from your customers.

Custom form population

Provide us with a link to an existing form and we’ll complete it when instructed.

Call dispatching

Typically used in urgent or emergency scenarios, we take the necessary information and call you at set intervals until successful.

On-call management

We setup a daily/weekly rota based on which team member is on-call that day, to define where calls are directed.

America’s best receptionists​

Our warm and professional receptionists act as a seamless extension of your team.​

Warm call transfer

We announce the caller on transfer as standard, with the option to choose blind transfer if you prefer.

Bilingual answering​

Your callers will experience exceptional service, whether they speak English or Spanish.​

Customized responses

Give us scripted responses to work from, so calls are answered the way you want.

24/7 service

We’re on hand some or all of the time, day and night, 365 days a year.

Unlimited caller information

There is no limit to the amount of information our receptionists can take from your callers.

Unlimited employee contacts

Add as many employees and call types to your account as you need for us to reference.

Message taking

We will send messages to you instantly by email, text or both (you choose).

Online dashboard management

Manage your service, view calls and messages, and more in your portal dashboard.

Free forwarding number

We provide a toll-free or local number for you to forward your existing business number to.

Caller recognition

Our system will instantly recognize repeat callers so we know to handle them differently.

Lead qualification

We shorten your conversion window by calling and qualifying every lead for your team to close with confidence.

Mobile app

Ideal for working on the go, check messages, make real-time changes and so much more.

Proactive account management

Our support team are here to help you with all aspects of your service.

No long contract

We only require one month’s notice to terminate your service.

Call Forwarding Service FAQs

Start your journey with the world's #1 provider today

  • Amazing people & technology
  • Thousands of businesses on board
  • Unrivalled industry expertise
  • Award-winning culture