How can you stop an AI Receptionist from guessing/hallucinating?

Our AI Receptionist is built with patent pending architecture to catch conversational drift and hallucinations. You choose its voice and provide the information it can use, and we create call flows based on your common inquiries. These strict guardrails mean that if a caller asks something outside of its brief, the AI Receptionist simply and politely transfers the call to a real person from either your team or a Moneypenny Receptionist.