Bilingual Answering Service

Reach more customers with our Bilingual Answering Service

Give your customers the benefits of our bilingual answering service at no extra cost and let our experienced receptionists speak to your customers in English or Spanish.

Plans & pricing

Why choose Moneypenny?

Awesome receptionists you'd be happy to hire yourself

Intelligent call handling software so we are seamless and efficient

A perfected, one-of-a-kind call answering environment

Bilingual answering from just $99 per month

Amazing people & technology
Thousands of businesses on board
Unrivalled industry expertise
Award-winning culture

Find the right bilingual answering plan for you

Essential plans

America's best receptionists answering your calls 24/7:

Call transfer & message taking
Scripted responses
Unlimited caller information
Unlimited employee contacts
Toll-free or local number
Bilingual receptionists

From $99/mo

Plans & pricing

Personalized plans

Everything our Essential plans include, with even more amazing features:

CRM integration
Appointment scheduling
Order processing
Custom form population
Call dispatching
On-call management

From $189/mo

Plans & pricing

Expand your customer base

Did you know that 13% of the US population speaks Spanish? That makes it the second-largest Spanish-speaking country in the world! So by using our Spanish answering service, you can be sure you are capturing as many non-English speaking customers as possible.

Increase customer satisfaction

Making use of our bilingual answering service is a surefire way to give each caller the personal attention they deserve, in their native language. And with this increased satisfaction comes powerful customer retention and word-of-mouth marketing that can bring you more customers in the future.

Grow your business

When you support more customers, your business naturally grows. So, by engaging with customers using our Spanish answering service, you can increase your overall customer base and make your business a trusted name in your industry.

Real clients. Real reviews.

Seamless account support

As a Moneypenny client, having our amazing Spanish-speaking receptionists answer your calls 24/7 is just the beginning. You'll also gain access to a suite of useful tools and features to ensure you're maximizing everything our service has to offer.

Proactive account management Our Support Team are here to help you with all aspects of your service; from technical assistance to reporting queries, they're always available.
Intuitive mobile app Ideal for working on the go, make real-time changes, check messages, block unwanted callers, set usage alerts, access support articles and so much more.
Powerful portal dashboard For complete and full visibility of your account, use the dashboard to customize and edit call scripts, view real-time call statistics and reports, and update company information.

Bilingual Answering Service FAQs

: A bilingual answering service means your calls are answered by multilingual people 24 hours a day, just like a member of your own team. At Moneypenny, our friendly, real receptionists are fully trained and briefed to represent your business just the way you would. We aim to make every interaction feel seamless and genuine, whether your customers speak English or Spanish. It’s all about creating the perfect experience for your callers, every time.
: There are so many, but here are the key ways a bilingual answering service can transform your business:

Professional receptionists, for less - enjoy all the benefits of having awesome receptionists, without the expense of salaries, benefits or office space. Our bilingual service provides a cost-effective solution that ensures your calls are handled professionally in both English and Spanish.

Always available - No matter the time of day or night, your callers will be greeted by a real person who speaks their language. Whether it’s after hours, during peak times, or over the holidays, we’re here to ensure you never miss an important call.

Flexible support when you need it - Growing quickly? Experiencing seasonal demand? Or just need occasional support? Our bilingual receptionists scale with your business, providing the right coverage whenever you need it.
: Great question! Once you sign up with Moneypenny, you choose when we take your calls and we’ll answer just like an in-office receptionist would. Our seamless software makes it as though our operators are sitting right in your office. Then, we take a message when you’re not available or forward calls when you are.
: Yes. Here at Moneypenny, all of our friendly, experienced and real receptionists are trained to the highest standard and have access to the very latest tech.
: Our pricing plans start from as little as $99 per month, which includes a suite of fantastic features. All of our plans are tailored to your unique requirements, so depending on what you’re looking for in an answering service, the price with vary.
: Your Moneypenny Receptionists are on hand to support your business 24/7; whether that’s during your busiest time of day, after hours, a Sunday evening, or Christmas Day, they’ve always got you covered.

Start your journey with the world's #1 provider today

Amazing people & technology
Thousands of businesses on board
Unrivalled industry expertise
Award-winning culture