Victor Konig, Owner, shares how the catering experts always impress their customers with Phone Answering support in place.
“Our in-house team was too busy to answer every call. We knew that if our calls went to voicemail customers would call our competitors, losing us business. We tried a generic call center, but the way they handled calls was so robotic and scripted - we even received complaints from clients. I was impressed by Moneypenny’s value proposition, so I decided to give them a try.”
“To give great customer service, you need to be a good listener. Really understanding what a customer has to say is fundamental to providing them with truly valuable service.”
“Now, Moneypenny answers the calls we can’t get to. I love working with Becca, our Moneypenny Receptionist – she’s gone above and beyond my expectations of what an answering service could do for our business. We’ve worked with a lot of third party companies but Moneypenny is a million times better than any of them.”
“One of the things we love about Moneypenny is they make us look a lot bigger than we are. Becca’s professionalism creates the impression of an established business, which makes us look credible to our customers. What’s more, we don’t have the cost of hiring an in-house receptionist.”
“Moneypenny is the best in the business – I refer companies to them whenever I can!”
overflow support
11am - 12pm
Tuesdays
Victor Konig
Owner
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Moneypenny make us look bigger and more established
In exactly the same way as we do for thousands of clients - including leading law firms, realtors and home services - we’ll make sure you quickly come to see us as the safest and strongest home for all of your customer conversations.
