Virtual Receptionist Service
Someone who you know and trust answering calls exactly as if based in your office
The only US answering service to provide you with a warm & professional virtual receptionist, who quickly becomes a seamless extension of your business. Gain the gift of time and give your customers the attention they deserve.
Capture every opportunity in the most cost-effective way possible
Having a dedicated, US-based Moneypenny Virtual Receptionist means you’re only ever paying for the ideal amount of support to make sure every caller feels welcome.
We make a point of matching you with the right virtual receptionist based on personality and skill set - so they complement the way you like to work.
Send calls to your virtual receptionist whenever you need support; all the time or just when your phone is busy or unanswered - you choose.
Answering in your company name, your virtual receptionist transfers the caller to you, or diligently takes a message and sends it immediately.
Wherever you’re working, our app & portal allow you to update your availability and view past calls & messages at the touch of a button.
Join the 21,000 businesses already on board
Request a callback now to get a tailored quote, simply provide us with a few details and we’ll call you right away.
Here's how our Virtual Receptionist Service works
Meet your Virtual Receptionist
We take the time to select the right receptionist for your business. The Welcome Call is your opportunity to brief us on your business, and how you would like your calls to be answered.
Divert your calls
You control and are able to make changes to whichever calls we answer at any time - choose to only send calls to us when your line is busy or unanswered, or let us handle all calls. We can have you set up and ready to go within 24 hours.
Impress your callers
Depending on who the call is for (you or a colleague) it is either transferred through or sent as a message immediately by SMS or email.
What our clients say
The home of passionate & can-do people
We all know that, at the end of the day, businesses are collections of people with their own ambitions and quirks. We made the decision very early in our journey to only employ people who put heart and warmth into everything they do. The result is a team of virtual receptionists, who we trust to bring a smile to every conversation and consider individual needs with care. We believe what we offer really helps businesses work better. When you lend us the keys to your business, we’ll treat it like our own and make you shine.
Moneypenny’s global HQ: the place all of our receptionists call home.
You may have spoken to Moneypenny already, but never realized.
recognized for over a decade as a Top 100 Best Company to Work For
calls & chats looked after on behalf of sole traders to global enterprises
the world’s leading & most trusted outsourced communications partner
24 / 7
every customer managed seamlessly by our team around the clock