Telephone Answering Service | Moneypenny

Telephone Answering Service

Capture more business with our Telephone Answering Service

Every call you miss is a missed opportunity, or one unhappy customer. At Moneypenny, we give you a dedicated PA to work exactly as if based in your business.

How it works

Plans starting from £49 per month

3 reasons why you need a telephone answering service

Never miss a call

Be there for your customers and prospects whenever they need you.

Save valuable time

Focus on what you do best, knowing your calls are being looked after by experts.

Create a great impression

Regardless of the size of your business, give all customers an amazing experience.
Contact us to find out more

Anyone can pick up a phone. How we answer your calls is completely unique.​

​​​How we know the call is for you

The moment a call comes through, your company information flashes up on your PA’s screen here at Moneypenny so they have everything at their fingertips, ready to take a call exactly as if based in your business and just as knowledgeable as any member of your in-house team.​​

Man Chating

We can tell if they’ve called before​​​

If the person ringing has called before, our technology tells your PA their name (so there’s no need to ask again), who they asked for and why. Similarly, if you have VIPs who you want treated differently, or for less valuable to calls ring out, just let us know.​​

Phone

​​​The ability to have a free-flowing conversation

Your address, directions, products details - anything you deem important is all there so your PA can have a more informed, natural conversation with your caller - who thinks they’re talking to you because we never limit the conversation to suit a predetermined template.​​

Girl Chating

What you get with Moneypenny’s Telephone Answering Service

Dedicated PA

24/7 support

100% UK-based

Flexible contracts

Transparent pricing

Bespoke software

Integrations

Appointment booking

GDPR compliant

15m calls handled annually on behalf of thousands of clients

Here’s why our Telephone Answering Service is different

Bespoke call handling software so we sound exactly like you

Brilliant, UK-based people you’d happily employ yourself

A perfected, one-of-a-kind call handling environment

Find out how Moneypenny will help you

Submit your details and a member of our team will reach out to discuss how we can support your business.

No. of Employees:

About us

Born in 2000, most people in the UK have spoken to Moneypenny. Few realise it.

1000

members of our team voted us a Great Place to Work

20 m

calls & chats looked after on behalf of sole traders to global enterprises

No. 1

the world's leading & most trusted outsourced communications partner

24 / 7

every customer managed seamlessly around the clock in our UK head office

Collaborating with

Northern Powerhouse