Property Answering Services

Real people when it matters. Now with AI for the in-between.

Give every caller a high-quality experience, day or night with our unique blend of real people and AI saving you time, reducing costs, and adding real value to your agency.

Real people when it matters. Now with AI for the in-between.

Proud to work with the property industry's leading brands

The perfect blended solution

By combining proprietary AI with experienced people, we enable agencies like yours to handle routine enquiries instantly and at scale, while ensuring high-value conversations, such as valuations, viewings and complex queries, are managed with the expertise and reassurance they require. This balanced, practical application of AI drives meaningful impact: lower operating costs and improved productivity.

Valuations

AI Receptionist avatar

AI Receptionist

"Hi, thank you for calling Bolton & Co estate agents, you're speaking to Emily, an AI Receptionist. How can I help today?"

Caller avatar

Caller

"Hi, I'd like to arrange a valuation for my property please."

AI Receptionist avatar

AI Receptionist

"Of course, let me transfer you to a member of the team."

Moneypenny PA avatar

Moneypenny PA

"Hi, you're through to Angela. I understand you'd like to have your house valued. I'll just need to take a few details, can I start by taking your name please?"

Integrated with:

Calendly logoAlto logoReapit logoStreet logoHomeflow logo

Make an offer

Viewings

Lettings

Property maintenance

AI Receptionist avatar

AI Receptionist

"Hi, thank you for calling Bolton & Co estate agents, you're speaking to Emily, an AI Receptionist. How can I help today?"

Caller avatar

Caller

"Hi, I'd like to arrange a valuation for my property please."

AI Receptionist avatar

AI Receptionist

"Of course, let me transfer you to a member of the team."

Moneypenny PA avatar

Moneypenny PA

"Hi, you're through to Angela. I understand you'd like to have your house valued. I'll just need to take a few details, can I start by taking your name please?"

Integrated with:

Calendly logoAlto logoReapit logoStreet logoHomeflow logo

Get in touch with us today

What to expect:

  • Thousands of businesses on board
  • Unmatched sector expertise
  • Award-winning culture

No. of Employees:

Try our AI Receptionist for yourself
0330 470 0738

Call as a potential customer seeking estate agency services.

Experience how our AI Receptionist handles viewings, valuations, lettings and property maintenance requests.

After your demo, we'll be in touch to explore how we can support you.

Support that empowers your agency to grow

Never miss an opportunity

We capture every call 24/7 - even when you're busy or unavailable - so no enquiry slips through the net.

Save valuable time

Keep your core team working efficiently and focused on selling, safe in the knowledge we're taking good care of your callers.

Deliver a brilliant customer experience

Our UK-based PAs represent your business with warmth and professionalism, making every caller feel valued.

Reduce overheads

Only pay for the support you need, without the cost of recruiting, training and managing an in-house receptionist.

Streamline your day-to-day

From qualifying new enquiries to booking appointments and updating your CRM system, we help you work more efficiently.

Stay covered at all times

Our support is flexible so you can scale in line with demand, with reliable cover for holidays, sick leave and busy periods.

Monopoly testimonial video preview
00:00 03:53

Monopoly says it best

"The blend of AI and the property team at Moneypenny has helped us hugely. We've gained time, freedom - and for us, AI is a complete game-changer."

Simon Evans, Managing Director

Integrated with all your favourite property software

Whether it's your CRM, diary management or payment platform, we can integrate with all the systems you already use. From native integrations to third-party tools like Zapier - or even direct links - we'll make sure everything is plugged in seamlessly, so leads are captured, viewings and valuations are booked, and your pipeline keeps moving.

FAQs

  • How will Moneypenny deal with members of our team if they're working remotely?

    This isn't a problem whatsoever - we'll have a diary with all your colleagues' names and numbers to hand. Call handling instructions can be tailored differently for each employee; whether that's transferring calls to landlines or mobiles, or sending messages immediately via email or SMS.

  • Am I tied into an ongoing contract?

  • How will you ensure our data is protected?

  • Does Moneypenny provide a 24-hour service?

  • How quickly can we be set up?

  • Can I integrate your service with other systems I use?

This isn't a problem whatsoever - we'll have a diary with all your colleagues' names and numbers to hand. Call handling instructions can be tailored differently for each employee; whether that's transferring calls to landlines or mobiles, or sending messages immediately via email or SMS.

Get in touch

No. of Employees: