As the world’s customer conversation experts, our unique blend of brilliant people and AI technology helps businesses like yours with the challenge of being there for customers, 24/7.
Capture every new lead
Never miss a customer call again, with our expert receptionists at your side, you can be sure that we will capture every new opportunity.
Impress your customers
Our professional receptionists are trained and ready to follow your custom call scripts, enabling them to deliver the kind of answering service your customers expect.
Get on with what you do best
Focus on the tasks only you can do, by leaving your calls to our professional and friendly receptionists.
America's best receptionists answering your calls 24/7:
From $145/mo
Everything our Essential plans include, with even more amazing features:
From $189/mo
We drop leads directly into your CRM, so everything’s in one place.
We schedule appointments directly into your calendar on your behalf.
We process your orders and take payments from your customers.
Provide us with a link to an existing form and we’ll complete it when instructed.
Typically used in urgent or emergency scenarios, we take the necessary information and call you at set intervals until successful.
We setup a daily/weekly contact list based on which team member is on-call that day, to define where calls are directed.
Our warm and professional receptionists act as a seamless extension of your team.
We announce the caller on transfer as standard, with the option to choose blind transfer if you prefer.
Your callers will experience exceptional service, whether they speak English or Spanish.
Give us scripted responses to work from, so calls are answered the way you want.
We’re on hand some or all of the time, day and night, 365 days a year.
There is no limit to the amount of information our receptionists can take from your callers.
Add as many employees and call types to your account as you need for us to reference.
We will send messages to you instantly by email, text or both (you choose).
Manage your service, view calls and messages, and more in your portal dashboard.
We provide a toll-free or local number for you to forward your existing business number to.
Our system will instantly recognize repeat callers so we know to handle them differently.
We shorten your conversion window by calling and qualifying every lead for your team to close with confidence.
Ideal for working on the go, check messages, make real-time changes and so much more.
Our support team are here to help you with all aspects of your service.
We only require one month’s notice to terminate your service.
Increasingly, our AI Voice Agent is taking care of simple, routine calls: freeing our people to focus on the more complex ones. What’s more, behind the scenes, powerful proprietary AI tools like KnowledgeBase and MessageMaker are superpowering every response, surfacing key information instantly and drafting message summaries in real time. Whether you’re a start-up, a growing business, or a global brand, this dynamic blend of agentic automation and real people delivers exceptional customer experiences on your behalf.
AI Voice Agent
Handles routine calls quickly, freeing people for complex questions
KnowledgeBase
Surfaces relevant client information instantly for faster, smarter responses
MessageMaker
Auto-drafts message summaries in real time, ready for review
Real People + AI
Deliver seamless, brand-right customer experiences at scale
Our 24/7 answering service team is trained to understand the needs of multiple sectors. We offer appointment scheduling, call dispatching, order processing and more as part of our tailored solutions.
What is an answering service?
An answering service provides your business with people to directly answer calls on your behalf. For example, at Moneypenny, our team of real receptionists are highly trained and fully briefed by you, allowing them to act as a seamless extension of your business. We also offer AI Answering, where our smart AI Voice Agent handles routine calls with the same professionalism and efficiency.
What are the benefits of having an answering service?
How does an answering service work?
What options do I have for how my calls are answered?
How much does an answering service cost?
When is an answering service available to support my business?
Can you speak with my customers in different languages?
An answering service provides your business with people to directly answer calls on your behalf. For example, at Moneypenny, our team of real receptionists are highly trained and fully briefed by you, allowing them to act as a seamless extension of your business. We also offer AI Answering, where our smart AI Voice Agent handles routine calls with the same professionalism and efficiency.